711bet Responsible Gaming —
Play Smart, Stay in Control

711bet's Commitment to Safe and Responsible Betting

At 711bet, we believe that gambling should be an enjoyable form of entertainment — never a source of financial hardship, emotional distress, or family conflict. Our responsible gaming programme is built on the understanding that a small number of players may develop gambling-related problems, and that a trustworthy platform has both a moral and practical obligation to protect those players.

We are committed to maintaining a gaming environment that is fair, transparent, and genuinely protective of player wellbeing. This means offering practical self-management tools, enforcing strict age verification, training our support team to recognise the signs of problem gambling, and connecting at-risk players with professional help resources — all as a standard part of how 711bet operates, not as an afterthought.

Responsible gaming at 711bet is guided by several core principles: that gambling is a form of adult entertainment and not a way to earn income; that players should never chase losses; that gambling should never be funded by borrowed money; and that taking breaks, setting limits, and seeking help are signs of strength, not weakness. We actively encourage all players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh to engage with our responsible gaming tools proactively, not just in moments of crisis.

Our responsible gaming policy applies to every product on the 711bet platform — cricket betting, live casino, slots, lottery, and all other games. No category of gambling is exempt from these protections. Whether you are a recreational player placing small bets on BPL matches or a regular casino player, the same tools, limits, and support channels are available to you at all times.

Age Restriction — 18+ Only Policy

711bet operates strictly as an adults-only platform. You must be 18 years of age or older to create an account, make a deposit, claim bonuses, or place any bet on the 711bet platform. This is a firm, non-negotiable requirement with no exceptions.

Age verification is performed at the point of registration and again during the KYC (Know Your Customer) process before any withdrawal is approved. Players who are found to be under 18 at any stage will have their accounts closed immediately, all winnings forfeited, and deposited funds returned to the verified payment source. Any attempt to circumvent age verification — for example by providing false identification — is a serious breach of our Terms & Conditions and may be reported to relevant authorities.

• At registration: Players must confirm they are 18 or older by ticking a declaration checkbox. Providing a false declaration is a breach of our Terms & Conditions.
• During KYC verification: A valid government-issued photo ID (National ID card, passport, or driving licence) must be submitted. The date of birth on that document is cross-checked against the registration data.
• Ongoing monitoring: Our fraud and compliance team monitors account behaviour for indicators that may suggest a player is underage and may request additional verification at any time.
• If you suspect a minor is using 711bet: Contact us immediately at [email protected]. We will investigate and act without delay.

Self-Exclusion Program

Self-exclusion is the strongest responsible gaming tool 711bet offers. If you feel that your gambling has become a problem — or if you simply want to take a definitive break from betting — our self-exclusion program allows you to block access to your 711bet account for a fixed period or permanently.

During a self-exclusion period, you will be unable to log in, deposit, place bets, or claim bonuses. All promotional and marketing communications from 711bet to your registered email and phone number will be suspended for the duration of the exclusion. Any pending withdrawals at the time of self-exclusion will be processed normally to your verified payment method.

At the end of a fixed-period self-exclusion, your account will not be automatically reactivated. You must contact 711bet support and request reactivation, allowing for a 24-hour cooling-off period before access is restored. This deliberate pause gives you additional time to reconsider before returning to betting.

Deposit and Spending Limits

One of the most effective ways to keep gambling enjoyable is to set a firm budget before you start playing — and to use 711bet's built-in limit tools to enforce that budget automatically. Deposit limits allow you to control exactly how much money enters your 711bet account over a given time period, regardless of how you feel in the moment.

711bet supports three types of deposit limits, all denominated in Bangladeshi Taka (BDT) and compatible with all supported payment methods including bKash, Nagad, Rocket, Upay, and bank transfers:

• Daily deposit limit: Sets the maximum amount you can deposit within any rolling 24-hour window. For example, setting a daily limit of ৳1,000 means you cannot deposit more than ৳1,000 in any single day, regardless of how many separate transactions you make.
• Weekly deposit limit: Caps your total deposits across a rolling 7-day period. This is useful if your betting is concentrated on weekends around cricket matches or casino sessions.
• Monthly deposit limit: Sets a hard ceiling on your total deposits across a calendar month, helping you manage your overall gambling spend as part of your monthly personal budget.

Deposit limits can be set or reduced at any time from your account settings, and take effect immediately. Increasing a limit, however, requires a mandatory 7-day cooling-off period before the increase takes effect — this delay is intentional and designed to protect players from impulsive decisions made during or after a losing session. Removing a limit entirely also triggers the same 7-day delay.

Time-Out and Cool-Off Features

A time-out is a short, temporary suspension of your 711bet account — shorter and less permanent than full self-exclusion, but still effective when you need a structured break from betting. Time-outs are ideal for players who are not in crisis but recognise they need a pause to reset their relationship with gambling.

711bet offers the following time-out durations, all of which can be activated instantly from your account's Responsible Gaming settings:

• 24-hour time-out: A one-day pause — suitable for when you have had a frustrating session and want to prevent impulsive re-deposits.
• 48-hour time-out: A two-day pause — gives you a weekend break if you find weekend betting sessions becoming too intense.
• 7-day time-out: A full week away from the platform — recommended after any session where you exceeded your budget or felt out of control.
• 30-day time-out: A one-month break — a meaningful reset that gives you time to reflect on your betting habits and speak to a professional if needed.

During any time-out, your account is fully suspended — you cannot log in, deposit, bet, or access casino games. All 711bet marketing emails, SMS messages, and push notifications are automatically paused for the duration of your time-out. When the time-out expires, your account returns to its normal state, and the decision to resume betting is entirely yours.

Problem Gambling Self-Assessment

The following questions are designed to help you reflect honestly on your gambling behaviour. This is not a clinical diagnostic tool, but answering these questions truthfully can give you a clearer picture of whether gambling may be causing you harm. If you answer "yes" to three or more of these questions, we strongly encourage you to contact our support team or one of the professional help resources listed in the next section.

Support Resources and Helplines

If you believe you or someone close to you has a gambling problem, you do not need to face it alone. There are professional organisations — both in Bangladesh and internationally — that provide confidential support, counselling, and practical guidance for people affected by problem gambling. 711bet actively encourages players to reach out to these resources.

All of the organisations listed above provide free, confidential services. Reaching out to them does not affect your 711bet account in any way — the decision to seek help is entirely private and we will never penalise a player for engaging with support resources. In fact, we encourage it.

Family members and close friends of people with gambling problems can also benefit from support. Organisations such as Gam-Anon (the family-focused counterpart to Gamblers Anonymous) exist specifically to help the people around a problem gambler understand, cope, and support their loved one through recovery.

Contact 711bet Support

711bet's responsible gaming support team is available 24 hours a day, 7 days a week — including all Bangladeshi public holidays, Eid, Durga Puja, and Victory Day. If you are struggling with your gambling, concerned about a family member, or simply want to discuss your options, please do not hesitate to reach out. Our team is trained in responsible gaming best practices and will respond with empathy, confidentiality, and practical guidance.

We also encourage players to regularly review the 711bet FAQ page for answers to common questions about account management, payment methods via bKash, Nagad, and Rocket, and how to use our responsible gaming tools. For a full overview of your rights and obligations as a 711bet player, please read our Terms & Conditions and Privacy Policy.